Notice on filing consumer complaints

 

In accordance with Article 8.2 of the Consumer Protection Act (Official Gazette no. 79/07, 125/07) – add. 79/09 and 89/09 – add.) We would like to inform our customers that a complaint on the quality of our services may submitted in writing to the postal address:

Marli d.o.o.
Vlaška 13,
10000 Zagreb
Croatia

or via e-mail on: info@marli.hr, FAX number: 01/6553 670.

The response to your complaint will be provided in writing within 15 days as of the receipt of the complaint. When filing a complaint, please provide the following information about the consumer: name and address for delivery of the response.