Mechanical Watches

  • I dropped my watch and now it stopped running.

    When a watch is dropped, this sudden impact may cause an axle of one or more wheels to break. Usually the balance staff breaks, the part that makes the tick-tock noise. All broken part will need to be replaced and a complete maintenance will be recommended.
  • My watch was running fine for many years, now it is running slow and stopping.

    A watch is a finely tuned mini-machine. Lubricants must be replaced periodically, which is similar to a car’s engine. To maintain optimum performance the recommended period is usually every three to five years. A complete maintenance should correct this.
  • The crystal on my watch fogs up and I can’t see the dial.

    The watch may have been exposed to moisture while crown was not properly closed or internal gaskets, which protect the watch from moisture, need to be replaced. Back, crystal and crown gasket should be replaced when making complete overhaul. The watch needs to be serviced as soon as possible before moisture makes even more damage to other internal parts. Water resistance of the watch is not a permanent feature. To keep the watch water resistant, it requires regular periodic service to be maintained.
  • When I wind my watch, it never stops winding.

    This can indicate that the mainspring has broken, which happens in manual-wind watches. Automatic watches have a clutch which gives you the “feel” when watch is fully wound. The mainspring must be replaced with a complete maintenance.
  • My watch is running very fast.

    This could be caused by dropping the watch, which can make the hairspring out of adjustment. Also, the lubricant inside the movement could migrate over time and cause hairspring to stick. Furthermore, the watch may have been exposed to a magnetic field, which can disrupt the watch movement. In any case, the watch should be overhauled.
  • My automatic watch stops after I take it off.

    This issue is characteristic for automatic watches and it can indicate to several problems. In order to get an automatic (self-winding watch) fully wound, the wearer must have a certain amount of physical activity. If the wearer is not sufficiently active, the watch might not build up enough power to run. It could also be that mainspring has become worn out, which can sometimes happen after a few years. This can be fixed by replacing the mainspring with a complete maintenance.
  • The calendar changes at noon.

    The hands are 12 hours out of position. You can fix this by advancing the time 12 hours.
  • The chronograph second hand does not set back to ‘0’.

    Over time, a mechanical chronograph will require adjustment which, in most cases, cannot be done by the wearer. When the chronograph hands do not reset to zero position, it is a good indicator that watch could need its periodic maintenance.
  • I put on my automatic watch and it is running slow.

    The wearer must wind the watch either by manually winding the crown or by wearing it for a sufficient amount of time to wind the mainspring. When worn regularly, the watch should continue to run for approximately 36 hours after removing the watch from the wrist. If the watch is fully wound and still runs slow, this is an indicator that it is due for maintenance. Automatic watches should be serviced approximately every 2 to 5 years depending on the degree of usage or wear.

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